Friday, March 1, 2013

IST Conference - Panel Dialogue

Topic: Revolutionizing Workplace Performance with Mobile Technologies

Panel Participants: Mr. John Wisneski, Mr. Richard Stein, Dr. Ray K. Haynes, Dr. Allison Rossett
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What are some of the limitations of mobile devices in training?

Dr. Haynes:

  • if you put trainings online and then expect employees to do on their own time, you are overextending the work day
  • if trainings are online, do men have an advantage because their female colleagues have to go home and cook dinner and take care of their kids (<---how SEXIST is this?? Dr. Rossett made a comment about it!)
Wisnewski:
  • mobile learning doesn't allow for the same level of collaboration
Dr. Rossett disagrees! She gave lots of examples about how you can have effective collaboration and build relationships via mobile devices.

Dr. Haynes wants to define What is mobile learning? There has to be a transfer context and some performance/application of the learning.

Wisnewski pointed out that from a manager's perspective, managers want to see the employees in the seats, to know they are doing work.

Dr. Rossett pointed out that you can have your butt in the seat, but you can be wedding planning. That having some one physically there doesn't ensure they are working harder.
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What are some of the challenges us as Instructional Designers face in the workplace?

Stein: That the design and roll out/implementation of the design is still very slow, especially in large organization settings.

Wisnewski: In the past, the modules gave you more of a captive audience. With mobile learning, you have to chunk the instruction into shorter, digestible learning experiences that the learner can watch on the bus on the way to work.

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What are the costs of implementing mobile devices?

Dr. Rossett: Yes, there are costs to implement, but there are costs NOT TO IMPLEMENT. It is expensive to invest in mobile training. But it's expensive to have doctors, nurses, plumbers, etc. in trainings instead of out doing the works.

Grad student (I missed her name) pointed out that there is also the issue of upkeep and maintenance. This is actually an issue big with public schools. Because they often get the iPads on a grant, but what happens when they are broken, or lost, etc.

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How do you convince companies to adapt to mobile training?

Dr. Rossett: You just have to push back. You have to stress to the companies not only the importance, but also have to stress that they have to make sure in their hiring process to hire people who are willing to take responsiblity for improving their training and knowledge.

Dr. Haynes: You also have to push back if a company is overly enthusiastic about using mobile devices. Questions them why? What is your purpose? Why this not that? Really make sure that they are using mobile training because it is the best form for the function, not because it is new and fun and sexy.

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